Press Kit

Are you thinking about doing a feature on kare or are you simply Interested in finding out more about the business? Either way, feel to use any of the resources below or, alternatively, contact us at for more information. 

Describing kare:

Short Description: 

Kare - knowledgeware, the most advanced colloquial knowledge automation solution for customer experience (CX)


kare (formerly Gluru) is an AI-powered customer experience management (CEM) solution provider that seamlessly integrates with your existing customer relationship management (CRM) platform to enable your business to proactively engage with its customers. By leveraging your new or existing knowledge, kare uses its multi-patented AI technology - known as MIND - to dialogue with your customers and guide them towards the knowledge they seek. In doing so, kare reduces the friction between businesses and users by making it incredibly easy for you to convert your customer's interests into successful outcomes.

To find out more about our various solutions, please refer to the 'Products' section of our website.

Brand Assets:

Our Logo


Our Symbol


Please feel free to use our branding and logo only where you have the right to do so. Do not use them in any way that may be considered inappropriate, such as combing them with other graphics, implying endorsement or partnership without prior consent from kare, or for promoting other products/software. If you are in any doubt about where you can use any of our listed assets, then please send your questions to: and a member of our media and communications team will get back to you.

Screenshots & Photography 

Tim Porter - Founder & CEO

gluru - Tim headshot.jpg

A Customer Using our Mobile Support platform

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kare - working seamlessly across platforms

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kare - analytics 

Customer Support Representative Using Our Agent Knowledge Search Tool

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A customer engaging with our Customer Self Service Platform

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kare operating on multiple devices

Awards And Recognition


Customer Contact Week (CCW) Excellence Awards


UK Business Angels Association (UKBAA) Angel Investment Awards

  • Best Investment in AI Technology (Runner Up) Image


AIconics Awards (London, UK)

  • Best Innovation In Deep Learning (Winner) Link


AIconics Awards (London, UK)

    • Best AI Startup (Winner) Link

    For more information, please send an email to: and a member of our media and communications team will get back to you. 

    Experience kare For Yourself

    With around the clock availability, we're always around to show you how kare can help streamline your existing customer experience