Case Studies

See how kare has helped many businesses across the globe, streamline their customer experience.


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HOW BRAINBROKER MANAGED TO ACHIEVE A 30% DROP IN TICKET VOLUMES SINCE IMPLEMENTING kare MIND

Brainbroker's support team was struggling to keep up with the surge in ticket volumes that accompanied their rapid growth. They realised that simply using G-mail (Google Mail) as a means of handling their CRM, simply wasn't scalable. 

Having met kare at a Meetup in July 2017, they decided that the solution kare was proposing was exactly what they needed.  Having successfully implemented MIND onto their website, they noticed an immediate benefit and achieved a 30% drop in ticket volumes almost instantly. 


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